What is the Hiji®Sense Warranty Policy?
Customer Support can answer questions and provide troubleshooting assistance for your Hiji®Sense device. If your device is found to be defective within the warranty period, it may be eligible for replacement. For our full warranty terms and conditions, see shipping and returns.
An extended warranty called the Hiji®Sense Protection Plan is available for purchase with select Hiji®Sense products purchased in the United States from hijisense.com. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. For the full extended warranty policy, see shipping and returns.
How do I return my Hiji®Sense?
For countries that have products available through the hijisense.com store, purchases are covered by our return policy. You can return products purchased from Hiji®Sense for a refund within 45 days of shipment. At this time, we don’t offer exchanges. If you purchased your Hiji®Sense device or accessory elsewhere, contact the retailer to find out the return policy.
Customers in the United States can initiate a return with our return tool. Customers in other countries should contact Customer Support for help.
For our full return policy, see shipping and returns